To begin responding to high-priority calls before an officer is dispatched, the Ogden Police Department (Ogden P.D.) needed improved access to the data in its many systems. City officials facing similar challenges will be interested in the "quick start" solution that Ogden chose. It gives officers enroute to a call important information, thereby increasing officer safety and effectiveness and reducing call handle times.
Examples and case studies
Automatic meter reading (AMR) technology deployed in Rock Hill, South Carolina allows city police officers to spend two more hours per day in the field. City officials looking for ways to get their police officers more time on the streets and less in the office will be interested in this case study.
Employees of a visiting nurses organization, who together complete approximately 40,000 home visits per day, needed to securely access the organization’s systems from a variety of locations. This case study detailing the solution the organization chose will be of interest to city agencies facing similar challenges.
Through Eye on Earth, a repository for geographical environmental information created by the European Environment Agency and Microsoft, Europeans can see and rate air, water and noise quality with an online application.
Over the past decade, Amsterdam developed a vision for collaborating, envisioning, developing and testing numerous connected solutions that could pave the way to a smarter, greener urban environment. Its vision evolved into a Cisco Smart+Connected Communities broadband initiative. This case study provides an overview with insights leaders in other cities will find useful.