Kalgoorlie-Boulder, Australia is a semi-desert, arid area, with low rainfall. It is situated 600 km east of Perth, has a population of about 35,000 people and has no locally available, natural water supply. All the water is piped from Perth.
The Water Corporation installed Itron’s EverBlu smart metering system, consisting of residential meters fitted with communications modules and fixed network components that collect data from the meters and relay that information back to the company headquarters back in Perth.
The automated meter reading (AMI) solution automated the meter reading process, eliminating the need for manual meter reading process, along with the associated costs and occupational risks. With interval consumption data, the utility was also able to detect and correct sources of non-revenue water.
“Overall, from the smart meters we’ve had zero complaints from the customers. We can show them if they’ve got a leak or high water-use events, if they’ve got a faulty retic or an air conditioner that uses a lot of water,” said Andrew McCormick, Customer Services Team Leader.'
Two years after initial deployment, the smart metering solution has helped the utility reduce water supply by over 800,000 kilolitres, a savings of around 10 percent. Utility leadership believes they can still achieve another 5 percent savings. Watch the video to learn more about the solution Itron implemented for the Australian utility.