Ooredoo's new app: get medical care where and when you need it

Fri, 2015-12-04 06:00 -- SCC Staff

Council Lead Partner Ooredoo offers its traveling customers a smart phone app that provides 24/7 medical assistance referral no matter where they are in the world.

The Qatar-based company's You Click, We Care app is a concierge medical referral management program offering access to medical assistance for patients with health concerns. "Our new smart healthcare solution, 'You Click, We Care,' deploys the latest mobile technology to connect people with the right healthcare service for them, when they need it and where they need it," explained Waleed Al Sayed, Ooredoo Qatar CEO.

The service is available to customers through two of Ooredoo's mobile phone plans. When customers call, trained medical professionals will refer them to hospitals, clinics, nutritionists or other services they need. The concierge program also assists with making appointments and informs the medical facility of what the patient requires before arrival. And customers also receive operating hours and other details about the medical facilities they're being referred to.

Ooredoo stresses that the concierge services is not intended to replace licensed medical care, but to ensure customers find the assistance they need as fast as possible. The app is available in English and Arabic.

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