Elaborate on challenge statement (what are the specific concerns?)
- Privacy violations
- Data security
- Civil liability
- Regulatory liability
- Siloed, Legacy Networks and Applications with no APIs
- Excessive costs in keeping redundant, obsolete and trivial data including documents, backups and SharePoint
- Growth in data from IoT and smart devices
Define solutions that have been implemented to date and those being planned
Below are Cary’s networks and applications being connected to our cloud platforms (Salesforce, O365, ESRI, Box, Okta)
- Traffic (Fiber) – 200+ traffic controllers and video cameras
- Scada (Verizon Wireless and AT&T Fiber) – Three Waste Water Plants, One water plant, 10 Tier One Pump Stations
- Aquastar (TOC/Sensus Licensed 900 MHz) – 65,000+ Water Meters
- P25 Public Safety Radio Network (Licensed 800 MHz) – 1,000 Cary + 15,000 Wake Subscribers
- 911 PSAP (AT&T)
- Business Network (Mainly Town owned fiber, some wireless) - VoIP, Virtual Servers & Storage, AS400, Wi-Fi, Building Automation, Security systems, SAS Data Management, etc.
- SSC IoT Specific Deployments – Smart Parking (Cisco Kinetics for Cities/NWN/Quentela), Wi-Fi Beacon People Counters (Cisco Kinetics for Cities), Smart Lighting (Trilliant), Automated Traffic Tickets (Traffic/Dellboomi/Salesforce), Scada/People Counting/GISInc/ESRI
What have we accomplished so far?
- Moving to "Proactive" State (Connected and Smart City 2.0) – This involves connecting our siloed internal and cloud-based networks/systems to our major platforms, which includes data management strategy (ex. Fitbit for the Town, Dashboards, Automatic Ticket Generation, etc.). Includes some regional connections/integrations.
- We are securing management buy-in and have engaged with business units in order to design a master data management project plan. We have established use cases and work flows for both the Fire Department and Police Department using technology already existing in the Town. In addition, we are assessing a use case for SCADA. Our comprehensive assessment will include technology and workflow requirements for data across the enterprise such as CJIS, HIPAA and other regulatory and data ethics issues.
Define benefits being sought from new or expanded set of solutions
- Future/Ultimate "Predictable" State (Connected and Smart City 3.0 ) – Secure full integration of all internal and cloud-based networks, platforms for full automation and AI. (ex. Stormwater sensor triggers interaction with traffic network, Waze, and Salesforce). This will be an environment where we can easily build what we want regardless of the silos. Includes many regional connections/integrations. All of this while keeping the focus around the citizen experience improvement, operational efficiency improvement, evidence-based outcomes and economic development.
- Data management pieces include:
- Future-oriented regulation of data processing and respect for the rights to privacy and to data protection
- Localized data control/ownership, but not localized storage, "no more Access data bases on laptops!"
- Privacy conscious engineering and design of data processing products and services
- Empowered individuals
- Provide real-time situational awareness information to 311, 911 and other departments
Define additional topics (if any) City wants to explore in working group