CASE STUDY

City of Fès Improves Citizen Transparency and Service Delivery with Cloud Power

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The city of Fès, Morocco, needed a way to more clearly quantify the needs of its citizens and the associated performance of its agencies. The African Development Bank chose Fès to test the AfDB City Dashboard, developed with Microsoft and designed to help cities monitor their service performance. Learn more in this case study.

City Meets the Future with Accountability and Efficiency by Deploying Powerful ERP System

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The city of Redmond, Washington implemented Microsoft Dynamics AX 2012 for public-sector organizations to streamline operations and empower employees with meaningful data. Learn in this case study about the additional benefits the city is realizing.

Leeds Teaching Hospital: Big Data Solution Transforms Healthcare with Faster Access to Information

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Leeds Teaching Hospitals, one of the largest providers of emergency care services in Europe, wanted to gain better access to data so that it could identify trends and improve services. Read in this case study how healthcare solutions provider Ascribe leveraged big data, business intelligence and Microsoft technology to make it happen.

Egypt Ministry of Finance Prepaid Payroll Card

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To achieve its mission of full potential of inclusive citizenship and more effective financial governance, the Egypt Ministry of Finance seeks the widest financial inclusion initiatives and collaboration between the public and private sectors. Read in this case study on how it worked with MasterCard to develop a government prepaid payroll card.

Helsinki Bus Firm Cuts Fuel Use, Offers Improved Transport

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Helsinki, Finland has a bus system fully owned by the city, but it competes with privately owned bus operators. which means it needs to find ways to lower costs and operate more efficiently to win business. Read in this case study how it worked with Microsoft to develop a system to analyze bus sensor data.

How Product Innovation and a People-Centered Approach Transformed Payments in South Africa

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The South African Social Security Agency (SASSA) and its private sector partners, including Net1 and MasterCard, were able to rapidly and radically reform the distribution of social security benefits nationwide. Learn how they did it in this case study.

Belfast Health Trust Unifies Communications, Speeds Up Clinical Decision Making

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Belfast Health and Social Care Trust wanted to improve workflow and communications throughout its services to help doctors and nurses connect more efficiently and deliver higher levels of care. Read in this case study how deploying Microsoft Lync Server 2010 accomplished that.

Bethpage Water District Upgrades to Badger AMA for Better System Visibility

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When Bethpage Water District began its quest to improve its water metering system, its primary motives were to improve efficiency and customer service with more advanced technology and to gain more visibility into its operations. This case study explains the results its achieved with Badger Meter.

Jerusalem and Netanya Water Utilities Monitor their Water Networks in Near Real Time

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Proactive water leaks detection is one of the main goals in reducing non-revenue water in urban water distribution networks. Read in this case study how the water utilities of two cities in Israel are proactively monitoring their city water networks using technology from Aquarius Spectrum.

City of Cape Town Empowers Citizens to Streamline Commute with Mobile Access to Transit Information

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Cape Town, South Africa is using Microsoft software to transform its infrastructure with a private cloud to standardize service delivery to all constituents. Read in this case study how Cape Town engages its citizens through an eGovernment portal and accelerates opportunities, for example, by supporting local startups to optimize public transport.

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